Privacy Policy

Effective date: April 24, 2026

At Requestii, we understand that your privacy is critical. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, including our website, mobile applications, and related services (collectively, the “Services”).

By using Requestii, you agree to the practices described in this Privacy Policy.

1. Introduction

This policy applies to information collected through the Services and explains your choices and rights regarding your personal data.

2. Information We Collect

We collect information to operate, improve, and secure our Services.

2.1 Information You Provide

• Full name, email address, phone number

• Profile details (skills, business info, location, photos)

• Payment details (processed via third-party providers)

• Messages, job posts, proposals, and reviews

• Customer support communications

2.2 Information Collected Automatically

• IP address and device identifiers

• Browser type and operating system

• App usage data and interaction logs

• Location data (GPS or approximate location via IP)

• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Payment processors

• Analytics providers

• Identity verification services

• Marketing partners

3. How We Use Your Information

We use your data to:

• Provide and maintain the platform

• Match clients with nearby freelancers (geo-location feature)

• Process payments and transactions

• Personalize content and recommendations

• Improve platform performance

• Detect fraud, abuse, and illegal activity

• Communicate updates, alerts, and support responses

4. Location Data

Because Requestii is a geo-location-based freelancing platform, location data is essential.

We may collect:

• Real-time GPS location

• Approximate location from IP

• Location-based activity

This enables:

• Nearby job discovery

• Map-based freelancer visibility

• Location-relevant recommendations

You can control location permissions through your device settings.

5. Sharing of Information

We do not sell personal data.

We may share information:

5.1 With Other Users

• Profiles, ratings, and job-related information

5.2 With Service Providers

• Payment processors

• Hosting and cloud services

• Analytics tools

5.3 For Legal Reasons

• Compliance with laws or legal requests

• Enforcement of Terms

• Protection of users and platform

5.4 Business Transfers

• In case of merger, acquisition, or investment

6. Payments & Financial Data

All payments are handled through secure third-party payment providers.

Requestii does not store:

• Full credit card details

• Banking credentials

We may store:

• Transaction history

• Billing references

7. Data Retention

We retain data:

• As long as your account is active

• As necessary for legal and business obligations

• For fraud prevention and dispute resolution

Users may request deletion of their data at any time.

8. Your Rights

You have the right to:

• Access your data

• Correct inaccurate information

• Delete your account and data

• Export your data

• Control notifications and privacy settings

9. Security

We implement:

• Encryption (in transit and at rest where applicable)

• Access controls

• Fraud detection systems

However, no system is 100% secure.

10. International Data Transfers

Your data may be processed outside your country. We ensure appropriate safeguards are in place.

11. Children’s Privacy

Requestii is not intended for users under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of material changes.

13. Contact

For questions or requests: privacy@requestii.com

Additional Platform Policies

The following sections describe additional platform policies and user responsibilities.

14. User Disputes

Users may choose to resolve disputes between themselves, however they may report their dispute to Requestii.

Requestii may provide:

• Dispute tools

• Escrow-based resolution support

However, Requestii is not obligated to resolve disputes beyond its internal processes.

15. Confidential Information

Users agree to:

• Protect confidential information shared on the platform

• Use it only for intended purposes

• Return or delete it upon request

This applies even if no contract is finalized.

16. Worker Classification

Clients are solely responsible for determining whether a worker is an independent contractor or an employee.

Requestii does not assume responsibility for:

• Employment classification

• Tax obligations

• Labor law compliance

17. Fees

Freelancers:

• Platform service fee per transaction

• Withdrawal/disbursement fees

Clients:

• Service and processing fees

Taxes:

• Users are responsible for applicable taxes

• Requestii may collect VAT/GST where required

18. Escrow & Payments

Requestii may provide escrow services to:

• Hold funds securely

• Release payments upon conditions

Key principles:

• Funds are released based on agreed terms

• Requestii acts only as an intermediary

• No interest is paid on held funds

19. Payment Authorization

Users authorize Requestii to:

• Charge payment methods

• Deduct applicable fees

• Process refunds where applicable

20. Non-Circumvention

Users agree:

• Not to bypass the platform for payments

• Not to move transactions off-platform

Violation may result in:

• Account suspension

• Financial penalties

21. Limitation of Liability

Requestii is not liable for:

• User disputes

• Service interruptions

• Loss of income or business

Liability is limited to the amount paid to Requestii within a defined period.

22. Disclaimer

Services are provided: “AS IS” and “AS AVAILABLE”.

No guarantees of:

• Reliability

• Accuracy

• Availability

23. User Release

Users agree not to hold Requestii responsible for disputes with other users.

Note: This page is provided for general informational purposes and may need review and updates to match your final product features and applicable laws.